"From the 1980s on, ATMs and their manufacture became big business, and the industry is currently dominated by American companies, from IBM to NCR. The ATM market is global and continues to grow across various regions, from Asia/Pacific to Europe and
"ATMs were the first big step towards large-scale automation in the services industry. The success of the cash machines signalled to businesses everywhere just how much more efficient it was to have customers serve themselves. With the introduction of ATMs, the requirement for bank tellers to work business hours was suddenly eliminated, and the way was cleared for other services to follow suit. Nowadays, one can pay bills, take out small loans and transfer credit, all at a street-level ATM kiosk.'
"A recent trial in the
(pp. 121-2, '50 Best Business Ideas that Changed the World' - Ed: Ian Wallis - Jaico