"My canny plan to cook in a call centre manages, however, to fall on deaf ears. The multinationals that have arrived in India are exactly that: multinationals. They are not actually very Indian. They are, however, very multinational. They have all the protocols and policies of any multinational. They just happen to be populated by Indians and run locally by Indians. Generally speaking in India, if you need to get something, anything done, you just need some influence, as it is euphemistically known. Some call it corruption. I prefer the word influence. Someone, somewhere knows someone else, somewhere else who can get things done. That is the grease that oils the cogs of India. Bharat is one of those 'someones'. He knows everyone who needs to be known. At least he used to. Globalisation seems to have changed the rules; it's not enough to know someone. there are marketing managers and public relations executives in offices in San Francisco and Geneva. Bharat doesn't know them and they certainly have no idea what a man of influence he is. India, it would seem, is changing. Corruption has been corrupted."
(Hardeep Singh Kohli in 'Indian Takeaway,' p. 144 Harper)
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